Our services

Every IT problem. Solved.

We believe IT is there to support you and your business. It should streamline your workflows and maximise your productivity. Here's how we make that happen.

9 categories · 36 services

01

Full Office Set-Up

New or refurbished hardware, networks, PCs and support contracts. Your whole office, set up properly from day one.
10

New Hardware

Brand new, out-of-the-box hardware with a long lifespan. Buying new puts your mind at ease that everything will work smoothly. Quick to set up, easy to use and guaranteed.

Refurbished Hardware

A cost-effective option for any hardware purchase. We service every machine and run it through a quality check that meets our standards, leaving no stone unturned. Ideal for buying in bulk or saving money.

Service Level Agreements (SLA)

A happy client is a returning client. Our comprehensive agreements cover one or many services, so every job runs flawlessly and hassle-free. Your satisfaction is our top priority.

Backups

Safety and security should be the main priority. We offer full and partial backups on reliable servers, available whenever you need them, so your data is always safe and easy to find.

Wireless Network Set-Up

Trustworthy home or office networks that make connecting all your devices easy. We turn what could be a considerable hassle into a breeze, so you're properly linked up and ready to share data.

Intranet

Secure communication between everyone in your company. A safe intranet makes sure what happens in your company stays in your company, and information never ends up where it shouldn't.

Laptop Set-Up

A custom set-up to suit your needs: the latest operating system, with Microsoft Office or Apple software as optional extras. We'll get you sorted quickly and without hassle.

Desktop Set-Up

We specialise in setting desktops up properly. Everyone has specific requirements, so we customise every PC or Mac, with the latest Microsoft or Office products as options.

Custom PC Builds

Custom-built desktop PCs to suit your needs, from simple builds for everyday tasks to power machines that push high frame rates. We help you get the most out of your build.

IT Support

A full, comprehensive service with you in mind. We set up your office exactly the way you want it, then stay on call with professional help whenever you need it.

02

Cloud Services

Google, Microsoft 365, Dropbox and automatic backups, so your information is safe and reachable from anywhere.
7

Google Apps

Robust, reliable backups that are as easy to restore as they are to use. We back up all your Google Apps: contacts, Gmail, Drive and much more.

Office 365

Office 365 cloud services keep your email and internal information hosted securely online, with backup, disaster recovery and on-the-go access from anywhere in the world.

Drive Set-Up

All your files at your fingertips. We set up your Google Drive correctly, so you get the most out of it and can easily reach everything you've stored.

Cloud-Based Backups

Your valuable information, safely housed and right there when you need it. We have a considerable amount of storage set aside for our clients, for your peace of mind.

Automatic Backups

Automated backups that run as often as you need, so up-to-date information is available at all times.

Dropbox Backups

Safe, secure and easy-to-use Dropbox backups, accessible from anywhere in the world on multiple devices.

Data Sync

Cross-platform data sync, so the information on all your devices is safely stored and fully in sync.

03

IT Support

Troubleshooting, online help, a secure client log-on and remote support with TeamViewer.
4

Troubleshooting

Careful testing and tweaking to find exactly what the problem is and the best way to fix it. You get precise feedback, so you know what's wrong and can plan accordingly.

Online Support

Help over the internet, right when you need it. Always connected and ready to assist, wherever you are, while we set up a solid infrastructure and secure connection.

Client Log-On

A secure client service where you can log tickets, give feedback and send us information, so our service is precise. Every conversation is kept private and only seen by the people it's meant for.

TeamViewer Remote Support

Let us take control of your PC or Mac from our side, mirroring your desktop. We know our way around and can fix your issues much faster with TeamViewer, from any location.

04

Personal Support

Databases set up for you, plus help with insurance claims and equipment assessments.
3

Microsoft Access Databases

Full database management and visual database editing. We set up Microsoft Access around you, so your company's most vital information is stored securely and easy to work with.

Insurance Claims

We'll help with insurance claims on any of your equipment, in the office or out and about. If you suffer loss or theft beyond your control, we'll help you to the best of our ability.

Insurance Assessments

Prevention is better than cure. A full assessment of your equipment, with threat assessments and quality checks you can submit to your insurer, so everything that keeps you running is covered.

05

IT Security

Anti-virus installed remotely, infected machines cleaned up and every device protected.
3

Remote Anti-Virus Installation

Security from a distance. We install anti-virus software and firewalls on any or all of your machines from our offices, quickly, easily and extremely effectively.

Infected Computers

We eliminate every threat on your infected computers, make sure none of your other machines are infected, and do our best to save as much of your valuable data as possible.

Anti-Virus & Device Security

Viruses aren't limited to computers. They attack information on every platform, so we secure every device and data storage device you use.

06

Lightning & Power Protection

Surge protection, UPS systems and loadshedding plans that keep your hardware alive.
4

Surge Protection & Blown Equipment

Nature is unpredictable and so is the weather. Our surge protection takes the brunt of lightning and power spikes, so a small investment saves you thousands on blown hardware.

Power Outages

Computer hardware isn't built for sudden changes in electricity. The damage can be immediate, or it can cause wear and shorten its lifespan. Our equipment keeps your hardware going for longer.

Loadshedding, Brownouts & Blackouts

In South Africa, constant electricity isn't a guarantee. We help you plan for outages, so your hardware is never a victim of erratic power.

Uninterrupted Power Supply (UPS)

When you can't afford any downtime. A UPS gives you an emergency reserve, so your hardware keeps running without interruption, whatever the circumstances.

07

Disaster Recovery

Lost data recovered, and moved from failing drives onto healthy new ones.
2

Data Recovery

Lost data, for any reason? Deep partition scans and recovery from otherwise unusable drives. We do our best to get all your valuable data back with little to no loss.

Moving Data

If a drive is corrupt or unusable, we move your data to a brand-new, ready-to-use drive, so you get as much of your information back as possible on reliable equipment.

08

Email Support

Expert help by email wherever you are, plus self-help tips that keep you moving.
2

Support by Email

Immediate support, whatever the occasion. We're constantly connected and can help with any IT query by email, wherever you are.

Self-Help Tips & FAQs

Up-to-date tips, tricks and answers to frequently asked questions that help you understand our services, so your IT needs are met as swiftly as possible.

09

Battery Faults & Charging

Batteries and power supplies tested, repaired where possible and returned fully charged.
1

Power Supply & Battery Testing

Faulty batteries are a regular hassle. We test your battery to see if it can be saved, fix the issue if we can, and return it to you fully charged and usable.

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